PRIVACY POLICY – BESMARK COFFEE COMPANY LIMITED

 

1. Introduction

Besmark Coffee Company Limited is a Uganda-based coffee processing and export company. We respect your privacy and are committed to protecting any personal information you share with us when you visit our website, contact us, or engage in business communication.

This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect limited personal information when you:

  • Contact us through email or our website form

  • Request a quotation or business information

  • Communicate with us for export or trade inquiries

This may include your name, company name, email address, phone number, and any details you choose to provide related to coffee sourcing.

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Responding to inquiries and quotation requests

  • Providing export and product information

  • Maintaining communication with potential and existing buyers

  • Improving our customer service and business operations

We do not sell or misuse your personal information.

4. Data Storage

Information you provide is stored securely and only for as long as necessary to manage business communication or ongoing trade relationships.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

5. Sharing of Information

We do not share your personal information with third parties except where necessary to:

  • Complete business transactions or export-related communication

  • Comply with legal or regulatory requirements in Uganda or internationally

  • Work with trusted service providers (such as email or communication tools)

6. Cookies and Website Usage

Our website may use basic cookies to improve user experience and understand website performance.

These cookies do not collect sensitive personal data. You may disable cookies in your browser settings at any time.

7. Third-Party Services

Our website may include links to third-party platforms such as social media or map services. These platforms operate under their own privacy policies, which we do not control.

We encourage users to review their privacy policies when interacting with them.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data.

While no system is completely secure, we work to ensure that all information shared with us is handled responsibly and securely.

9. Your Rights

You may request to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data (where legally and operationally possible)

If you request deletion of data required for ongoing business communication, we may no longer be able to continue that engagement.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details below and we will get back to you as soon as possible.